A Security Guard in Singapore plays a vital role in maintaining safety, preventing unauthorized access, and responding to emergencies in various environments such as residential buildings, commercial offices, shopping malls, industrial sites, and events. Security guards must be licensed by the Police Licensing & Regulatory Department (PLRD) and trained in key security functions.
1. Roles & Responsibilities of a Security Guard
✔ Access Control & Entry Management – Verify identification, monitor visitor entry, and manage access points.
✔ Patrolling & Surveillance – Conduct routine security patrols to detect suspicious activities.
✔ CCTV & Alarm Monitoring – Track live footage and respond to security breaches or alarms.
✔ Incident Response & Reporting – Handle security threats, disturbances, and safety violations.
✔ Emergency Assistance – Assist in fire drills, medical emergencies, and evacuation procedures.
✔ Crowd & Traffic Control – Maintain order in large public gatherings or office lobbies.
✔ Customer Assistance – Guide visitors and employees while maintaining security standards.
2. Key Features of a Security Guard in Singapore
A. Licensing & Training Requirements
✅ Must obtain a Security Officer License from PLRD (Police Licensing & Regulatory Department).
✅ Complete WSQ (Workforce Skills Qualifications) security training courses.
✅ Undergo background checks and medical fitness assessments.
B. Security Technology & Equipment
✔ Uses biometric access control, RFID scanners, and digital visitor logs.
✔ Equipped with two-way radios, body cameras, and mobile security apps.
✔ Trained in handling security surveillance systems and alarm monitoring software.
C. Real-Time Surveillance & Incident Management
🔹 Performs mobile patrols and foot patrols at designated locations.
🔹 Reports incidents using real-time guard tour patrol systems.
🔹 Works with CCTV monitoring teams to prevent security breaches.
D. Professional Conduct & Customer Service
🔸 Maintains a professional appearance and ethical behavior.
🔸 Provides customer service and security guidance when required.
🔸 Adheres to confidentiality and data protection policies.
3. Benefits of Hiring Security Guards in Singapore
✅ Crime Prevention & Safety Enhancement – Reduces risks of theft, vandalism, and unauthorized access.
✅ Quick Emergency Response – Handles security threats, medical incidents, and fire safety procedures.
✅ Boosts Workplace & Residential Security – Creates a safe environment for businesses and residents.
✅ Ensures Regulatory Compliance – Meets legal security requirements under the Private Security Industry Act (PSIA).
✅ Supports Law Enforcement & Investigations – Provides incident reports and evidence when required.
