A Security Officer in Singapore plays a crucial role in protecting people, property, and assets by maintaining security, preventing unauthorized access, and responding to emergencies. Security officers must be licensed by the Police Licensing & Regulatory Department (PLRD) and trained under the Workforce Skills Qualifications (WSQ) framework.
1. Roles & Responsibilities of a Security Officer
✔ Access Control & Entry Management – Verify identification, monitor visitor logs, and manage entry points.
✔ Patrolling & Surveillance – Conduct regular patrols to prevent security breaches and ensure safety.
✔ CCTV & Alarm Monitoring – Track live footage and respond to security threats.
✔ Incident Response & Emergency Handling – Manage theft, vandalism, and medical crises.
✔ Crowd & Traffic Control – Ensure smooth movement in public spaces, offices, and events.
✔ Customer Assistance – Provide directions and safety guidance while ensuring security.
✔ Report Writing & Documentation – Maintain incident logs, security reports, and patrol records.
2. Key Features of a Security Officer in Singapore
A. Licensing & Training Requirements
✅ Must obtain a Security Officer License from the Police Licensing & Regulatory Department (PLRD).
✅ Complete WSQ (Workforce Skills Qualifications) security training courses.
✅ Undergo background checks, fitness assessments, and licensing renewals.
B. Security Technology & Equipment
✔ Uses biometric access control, RFID scanners, and visitor management systems.
✔ Equipped with two-way radios, body cameras, and mobile security apps.
✔ Trained in handling security surveillance systems and alarm monitoring.
C. Real-Time Surveillance & Incident Management
🔹 Conducts mobile and foot patrols to ensure security compliance.
🔹 Reports incidents using guard tour patrol systems for real-time tracking.
🔹 Works closely with law enforcement and emergency response teams.
D. Professional Conduct & Customer Service
🔸 Provides customer service and security assistance to employees and visitors.
🔸 Maintains strict confidentiality and professionalism in all operations.
🔸 Adheres to company security policies and legal requirements.
3. Benefits of Hiring a Security Officer in Singapore
✅ Crime Prevention & Risk Reduction – Deters unauthorized access, theft, and vandalism.
✅ Quick Emergency Response – Trained to handle security threats and medical emergencies.
✅ Workplace & Residential Safety – Creates a secure environment for businesses and residents.
✅ Regulatory Compliance – Meets security industry standards under the Private Security Industry Act (PSIA).
✅ Supports Law Enforcement – Assists in investigations and provides security reports.
